SEMAXE products are designed
and manufactured in China. Our factory uses world-class production technology to ensure top quality while offering competitive prices

We use 100% combed cotton. Combed cotton is refined to remove shorter fibers and impurities, leaving longer, smoother strands that produce finer, more durable yarn. This makes our towels softer, more comfortable, and resistant to pilling and shedding.

This unique feature uses nano-tracer technology to track towel usage. The indicator strip changes color over time based on usage and storage conditions. When the strip matches the control color, it’s time to replace the towel. It helps you maintain good towel habits effortlessly.

Our towels are 550 GSM. We chose this weight to balance comfort, absorbency, and a lightweight feel, making them versatile for various uses.

The gift box keeps the product clean and ready to use, and it’s also perfect for gifting. It’s also perfect for gifting, allowing you to easily present our towel sets as thoughtful gifts for friends and family.

Due to varying screen settings and resolutions, product images may show slight color differences across different devices. While we strive to ensure accurate color representation, these variations can happen. If you’re not satisfied with the color, we offer a flexible return and exchange policy.

Our towels are crafted using cutting-edge dyeing techniques. For solid color towels, we use advanced dyeing methods, and for the yarn-dyed series, the yarn is dyed before weaving to lock in color. We can confidently say our towels are made to resist fading.

Towel sets are designed to better meet the needs of families while offering more value compared to buying individual pieces. We also aim for our sets to serve multiple purposes—not just for the bathroom, but also for travel, sports, saunas, and gym use.

We ship from warehouses across the United States, so most orders within the US arrive within 3-5 business days. Shipping to other countries may take longer.

Yes, we provide free standard shipping for all US orders. International orders require a flat shipping fee (typically $10). We're working to extend free shipping to Canada, the UK, and more regions soon.

Once your order is processed and shipped,you’ll receive an email with the tracking number. You can use it to monitor your package. For any assistance, email us at semaxetowel1@gmail.com, and our support team will promptly help you.

We offer a 30-day return window. Please ship returns to: 12792 N Rim Way, Rancho Cucamonga, CA 91739. Customers are responsible for return shipping costs. For any questions, contact semaxetowel1@gmail.com.

Please contact semaxetowel1@gmail.com with
image of the damage, and we'll make sure you receive a satisfactory solution.

Once we receive your returned item, we’ll process a full refund back to your original payment method immediately.

Yes! We offer a 15% discount for first-time subscribers with no expiration date, because we want more people to experience our products.

Just reach out to us at semaxetowel1@gmail.com, and we’ll take care of it for you.